Shipping policy
SHIPPING POLICY
Last updated: August 8, 2026
PROCESSING TIME
All orders are processed within 2–4 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days — we will notify you by email if there is a significant delay.
SHIPPING TIME
Once your order has shipped, estimated delivery is 6–9 business days, depending on your location. You will receive a shipping confirmation email with tracking information once your order has shipped.
SHIPPING RATES
We currently offer free shipping on all orders.
SHIPPING CONFIRMATION AND ORDER TRACKING
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.
INTERNATIONAL SHIPPING
We currently ship to the United States. If you are located outside of our supported shipping regions and have questions, please contact us before placing an order.
CUSTOMS, DUTIES, AND TAXES
SparkCabin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
SparkCabin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly at Sparkcabin.shop@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.
CONTACT US
For questions about your shipment, please contact us at:
SparkCabin
Pasaje Alto del Rayo 211, Linares, Maule, Chile
Email: Sparkcabin.shop@gmail.com
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NOTE FOR THE MERCHANT (remove before publishing): The 2–4 day processing / 6–9 day delivery windows match the copy already on your product page. If your actual supplier/fulfillment times differ, update both this policy and the product page accordion so they stay consistent.